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NDC: A Credible Alternative to OEMs

A Creditible alternative to OEM

(Febuary 2011)

NDC are a reliable, technically proficient and cost-effective repair partner and alternative to the OEM. Our investments into dynamic engineering processes and first class customer support services underpins our confidence that we can exceed the package you are getting from your OEM. Take a look why.


Reliability & Quality

NDC maintains a unique repairs architecture comprising three robust and comprehensive tools ensuring a seamless first time fix: A Repairs Register containing 10,000 devices, exhaustive Test - Diagnose - Repair -Test Routines and our Overdrive Software, which identifies procedures and standards for any given repair - in addition to linking all our technical, production and quality functions.


Warranties

Given our proven reliability in the field and rigorous diagnostic and testing regimes, NDC confidently offers a written, no quibble one year warranty with all repair work undertaken.


Cost-Effective Repairs

Once our initial investment costs are saturated, we are able to pass on to the customer the dividend of our Reverse Engineering Programmes enabling us to deliver a repaired, fully serviced and tested drive as low as 18% of the cost of a new unit from the OEM - with our one year warranty as standard.


Added Value Services

We operate a FREE collection, assessment, quotation and delivery service across the UK, NI & ROI NDC will also offer no nonsense advice about how to engineer -out repeat faults and failures on equipment. We also maintain a Freephone (0800137104) and Freefax (0800 7314575) service for customers or general enquiries.


24/7 Repair Turnarounds Available

In addition to our Standard and Urgent repair turnarounds, our Rapid turnaround ensures that we work around the clock to deliver your unit back to site as quickly as possible,.


Local Customer Services

NDC staff deliver a friendly, helpful and knowledgeable service at our four UK Service Centres. A personal, local service only a phone call away. Is your OEM getting it right?



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