I'd just like to say the feedback from our engineers and managers has been excellent and we appreciate the service and technical support you've given us.
Service Director
Lift Company (London)
I thought I would send an e-mail just to inform you that we fitted the drive unit recently repaired at NDC and everything went well. I wanted to send this to personally thank NDC for repairing this drive and assisting me throughout the process. I am extremely grateful to your NW Service Centre for their patience and assistance at all stages. The customer service that your personnel demonstrated was absolutely first class and I believe is a credit to NDC. Please pass on my gratitude to all your staff for all their help. Kindest Regards.
Operations Manager
Lift Service Company (Glasgow)
Module already received by customer, thank you for excellent service!
Service Manager
Lift Service Company (Sweden)
My compliments on the repair, the units are installed and working fine.
Lift Service Manager
Lift Service Company (Amsterdam)
You gals are the best and thank you so much for helping me expedite this shipment. It means so much to me if I can get it here by Wednesday evening. Then I can get this elevator up and running by the end of Thursday.
A Major Elevator Company (Honolulu, Hawaii)
Your service and support is pretty much faultless – Always willing to go the extra mile – Thank you!
Plant Manager
Lv Switchgear Manufacturer (North Wales)
We put our AB drives through NDC and find that the repairs come back in good order and we are well informed about the status of the repairs. The collection and delivery service works well.
Engineering Manager
Diesel Engine Manufacturer
NDC Engineers always collect the units that need repairing on time and are very helpful and friendly.
Airside Equipment OEM & Service Company (London)
Often our issues are stopping production, and so a quick response is essential. Communication regarding resolution of issues is excellent, and delivery of repaired parts on time as promised is the norm. The service I get fits what I require.
Pharmaceuticals OEM (Cheshire)
Good local technical support from NDC Spain, repair turnaround is OK.
Service Manager
Lift Company (Sevilla)
Fast turnaround, very good customer service and follow up during the entire process. Once we knew the quality and service level of NDC and started using the NDC services, we never returned to any other supplier for the repairs of the drives.
Service Manager
Lift Company (Girona)
Important for us to have a reliable supplier that can also repair the obsolete drives. The NDC office in Spain is a good step because it allows us to have a closer interlocutor in order to solve any technical issue that may arise with the drives.
Service Manager
Lift Company (Barcelona)
Excellent customer service, product care and presentation; the prices are relatively higher than those of the market but this is largely compensated by the security of a job well done, by the service provided and turnaround.
Electronics Department SAT
Lift Maintenance Company (Spain)
NDC is the best supplier that we have at the moment, better than any local one; the turnaround is very good, documentation and technical support is given immediately, perfect quality, we have had no warranty claims so far.
Purchasing Manager
Lift Maintenance Company (Spain)
Very good service, contact flow good, fast response and on time information. The repaired drives work well.
Area Service Manager
Lift Company (Castellon)
We are very satisfied with the level of service, turnaround, timely information, packaging and presentation of the repaired drives and especially with the quality of the repairs.
Purchasing Department
Lift Company (Spain)
The collection, repair and delivery process was according to what was offered and without any kind of problem, the repaired drive was sent well packed and protected. It worked very well once reinstalled in the elevator.
Service Manager
Lift Company (Barcelona)